UX research and usability ensure intuitive designs that align with user needs and enhance product success.
Job Shadowing and Interviews
We conduct user research by observing and interviewing users in their natural environments to understand their needs, behaviors, and motivations. We use this information to develop user personas and scenarios which inform the design process.
Expert Reviews
Our usability experts review your products to evaluate their usability and identify areas for improvement based on a list of known heuristics. We provide detailed feedback and recommendations based on our evaluation, including suggestions for enhancing the product's safety, effectiveness, and user-friendliness.
Usability Testing
We conduct usability testing to evaluate the usability and user-friendliness of your products. We use a variety of testing methods, including think-aloud protocols, task completion and surveys, to collect feedback from users. We analyze the data and provide recommendations for improving the product's usability.
Formative & Summative Evaluations for medical products
We provide formative and summative evaluations to ensure medical products are safe, effective, and meet regulations. We collaborate on evaluation plans, conduct testing, analyze data, and provide detailed reports per MDR, FDA, or NMPA.